User Information and Data Retention Policy

Vaquería Tres Monjitas

 

Privacy Policy

USER INFORMATION AND DATA RETENTION POLICY FOR VAQUERÍA TRES MONJITAS

This notice discloses the user information and data retention practices of Vaquería Tres Monjitas. It will notify you of the following:

• What personally identifiable information is collected from you, how it is used, and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures are in place to protect the misuse of your information.
• How can you correct any inaccuracies in the information.
• How can you request the deletion of your data.

Updated (November 17, 2025)

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this Website and from your interactions with Vaquería Tres Monjitas. We will not sell or rent this information to anyone.

Personal information is any information used to identify, locate, or contact you. This is the type of information we collect from you:

• Contact Information that allows us to communicate with you, like your name, username, address, telephone number, email address, or social media profiles.
• Information about your Interactions with Vaquería Tres Monjitas, such as registration, log in, use of our products or services, Websites, including cookies and other technologies that may include geolocation services, browsing history, and social media interactions.
• Participation in promotions or programs.
• Information gathered from you or your companion when attending sponsored events, such as email, telephone number, address, and any other information related to the event.
• Opting in or out of our marketing initiatives.
• The updating or deletion of the personal information we have collected from you.

How we collect Personal Information

We only have access to/collect personal information that you voluntarily give us via email, direct contact from you, and from your interactions with Vaquería Tres Monjitas.

How we use Personal Information

We will use your information to respond to you regarding the reason you contacted us. We will also use your information to personalize content for you and for marketing purposes. We will not share your information with any third party outside of our organization. We will only share your information with our service providers for marketing and personalization purposes.

Unless you ask us not to, we may contact you via email, phone, and mail address in the future to tell you about specials, new products or services, or changes to this policy.

Cookie Policy

The law states that we can store cookies of your device if they are strictly necessary for the operation of this Website. For all other types of cookies, we need your permission. We use “cookies” on this Website. A cookie is a piece of data stored on a Website visitor’s hard drive to help us improve your access to our Website and identify repeat visitors to our Website. For instance, when we use a cookie to identify you, you would not have to log in a username more than once, thereby saving time while on our Website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Website.

We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. We also use cookies to understand how you use functionality available on this Website, like search or favorites. We also share information about your use of our Website with our social media, advertising, e-commerce, and analytics contractors who may combine it with other information that you have provided to them or that they’ve collected from your use of their services for the aforementioned purposes.

You can at any time change or withdraw your consent from the Cookie Declaration on our Website. Learn more about your options in the ‘What are my rights?’ section.

Do third parties see and/or have access to information obtained by this Website?

We will share your information with our service providers only in the ways that are described in this policy. Whenever possible, only aggregated, anonymized data is transmitted to external services to improve our Website and our service.

We may disclose User Provided and Automatically Collected Information:

• As required by law, such as to comply with a subpoena or similar legal process.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• With our trusted service providers who work on our behalf, and do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this policy.
• If we were involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or use of this information, as well as any choices you may have regarding this information.

What are my rights?

• You may opt out of any future contacts from us at any time.
• You can also opt out directly of any of our marketing promotions.
• You can ask us to delete your information at any time. We will delete such information in no more than 30 days after we have received your request.
• You can at any time change or withdraw your consent from the Cookie Declaration on our Website.

You can submit your request by contacting us.
Please state your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: www.tresmonjitas..com
Your current state:
Consent date:
Cookie declaration last updated on: date ; by Cookiebot

B2B Purchase Requests

In addition to the information described above, we may collect personal and business information from business-to-business (B2B) potential clients who choose to initiate the process of buying products in bulk through our Website. A dedicated form will be available for this purpose.

Information Collected

• Contact Information, such as your name, company name, telephone number, email address, and physical address.
• Business Activity Information, such as whether you currently purchase our products, the frequency of purchases, the products you purchase or are interested in purchasing, and your estimated weekly sales in dollars.
• Verification Documents, such as your Merchant Registration (Registro de Comerciante), required to validate your status as a business client.

How We Use This Information

• Evaluating and processing your request to purchase products in bulk.
• Verifying your business status and eligibility to participate in our B2B sales programs.
• Understanding your purchasing needs to better tailor our products and services.
• Contacting you regarding your inquiry and providing you with the requested information or next steps in the purchasing process.

Sharing and Retention

The information you provide through the B2B client form will not be sold or rented to third parties. We will only share this information with our authorized employees and service providers as necessary to evaluate and fulfill your request. Merchant Registration documents and related information will be stored securely and retained only for as long as necessary to complete the verification process and maintain our commercial relationship, in accordance with applicable legal and compliance obligations.

Your B2B Rights

As with other personal information collected under this policy, you may request access to, correction of, or deletion of your information at any time. We will honor such requests within the timeframes established in this Privacy Policy, subject to any applicable legal or contractual obligations that require us to retain certain records.

Sweepstakes & Contests

To participate in online sweepstakes, contests, or promotions (collectively “Promotions”), we may require you to register and provide us with personal information. This User Information and Data Retention Policy applies to Promotions we may administer online, including through social media or digital platforms. We will use the information you provide us for purposes of registration and for purposes of administering the applicable Promotion, and such other purposes disclosed at the time of registration. You should carefully review the Official Rules of any such Promotion in which you participate, since they may vary on each individual occasion.

We may operate Promotions jointly sponsored or offered by third parties that may require registration or submitting personal information. If you choose to participate in any such Promotion, your personal information may be disclosed to third parties as described in the terms applicable to that Promotion and this Privacy Policy. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list. Insofar as the terms applicable to a particular Promotion conflict with this Privacy Policy, the terms applicable to the Promotion shall control.

Children’s Online Privacy Protection Act

We do not solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should Contact Us. We will delete such information from our files within a reasonable time.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.

We collect your email address to:

• Send information, respond to inquiries, and/or other requests or questions.
• Process offers and send information and updates pertaining to your profile if you have voluntarily decided to create one with us.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

In compliance with the CAN-SPAM Act, we agree to the following:

• Not to use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or Website headquarters.
• Monitor third-party email marketing services for compliance if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.

General Data Protection Regulation

The General Data Protection Regulation (GDPR) was enacted in the European Union (EU) on May 25, 2018, aimed at protecting EU citizens’ personal information. Article 3 of the GDPR, which defines the law’s territorial scope, states that it also applies to companies outside the EU that serve or track data of EU residents. In our case, we may be tracking the data of visitors and registered users on our Website, regardless of their country of origin.

In compliance with the GDPR we have:

• Been transparent about the data we collect from you, how we use it and store it.
• Established the purpose for which we use your data and its limitations.
• Agreed to collect the minimum data necessary for the purposes stated herein.
• Informed you of your privacy rights, how to exercise them, and how to get in touch with us to exercise such rights.

CCPA

If you are a consumer as defined by the California Consumer Privacy Act (“CCPA”), you have certain rights in relation to your personal information under the CCPA. Under the CCPA, you have the following additional rights:

If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email or write to us at the address listed below. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.

If you reside in California, you can make the following more specific requests with respect to your personal information:

Access – You can request that we disclose to you the categories of personal information we collected about you, the categories of sources from which we collected the personal information, the categories of personal information we sold or disclosed, our business or commercial purpose for collecting and selling the personal information, the categories of third parties with whom we shared the personal information, and the specific pieces of personal information we collected about you over the past 12 months.

Deletion – You can request that we delete your personal information that we maintain about you, subject to certain exceptions. We DO NOT sell your personal information. For purposes of this User Information and Data Retention Policy, “sell” means the sale of your personal information to an outside party for monetary or other valuable consideration, subject to certain exceptions set forth in applicable California law.

You must provide us with your mobile number voluntarily on our Website, point of sales, or email marketing communications.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and service providers who need to know that information for marketing purposes or to operate, develop or improve our Website. Please be aware that, although we provide reasonable security of the information we process and maintain, no security system can prevent all potential security breaches.

Storage

We only store information as specified in this User Information and Data Retention Policy. We do not store more information than that needed for our marketing and content personalization purposes. Every 24 months, we purge information that does not serve the purposes as specified in this policy.

Changes

This policy may be updated from time to time for any reason. We will notify you of any changes to our User Information and Data Retention Policy by posting the new User Information and Data Retention Policy here and informing you via email or text message. You are advised to consult this User Information and Data Retention Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy.

Your Consent

By using this Website, you are consenting to our processing of your information as set forth in this User Information and Data Retention Policy, as it may be amended by us from time to time. “Processing” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information, all activities which will take place in the United States. If you reside outside the United States, your information will be transferred, processed, and stored under United States privacy standards unless otherwise specified by applicable law.

Contact Us

If you have any questions regarding your information and data while using this Website, have questions about our practices or would like to exercise your privacy rights, please contact us by any of the following:

• Mail Us a letter: Calle Manuel Camuñas #209, San Juan, Puerto Rico, 00918.
• Call Us: (787)474-1818
• Email Us: privacy@tresmonjitas.com

 

 

Política de Información del Usuario y Retención de Datos

Vaquería Tres Monjitas

Política de Privacidad

Este aviso divulga las prácticas de recopilación y retención de información de usuarios de Vaquería Tres Monjitas. Le notificará de lo siguiente:

• Qué información personal identificable se recopila de usted, cómo se utiliza y con quién puede compartirse.
• Qué opciones tiene respecto al uso de sus datos.
• Los procedimientos de seguridad implementados para proteger su información contra uso indebido.
• Cómo puede corregir inexactitudes en la información.
• Cómo puede solicitar la eliminación de sus datos.

Actualizado (17 de Noviembre de 2025)

Recopilación, uso y divulgación de información

Somos los únicos propietarios de la información recopilada en este sitio web y de sus interacciones con Vaquería Tres Monjitas. No venderemos ni alquilaremos esta información a nadie.

La información personal es cualquier dato utilizado para identificar, localizar o contactar a una persona. Los tipos de información que recopilamos incluyen:

• Información de contacto: nombre, nombre de usuario, dirección, número de teléfono, correo electrónico o perfiles en redes sociales.
• Información sobre sus interacciones con Vaquería Tres Monjitas: registro, inicio de sesión, uso de productos o servicios, sitios web, cookies y otras tecnologías que pueden incluir servicios de geolocalización, historial de navegación e interacciones en redes sociales.
• Participación en promociones o programas.
• Información obtenida durante eventos patrocinados, como correo electrónico, teléfono, dirección y otros datos relacionados con el evento.
• Preferencias de inclusión o exclusión en nuestras iniciativas de mercadeo.
• Actualización o eliminación de la información personal recopilada.

Cómo recopilamos información personal

Solo tenemos acceso o recopilamos información personal que usted nos proporciona voluntariamente por correo electrónico, contacto directo o interacciones con Vaquería Tres Monjitas.

Cómo utilizamos la información personal

Usaremos su información para responderle conforme al motivo por el cual se comunicó con nosotros. También la utilizaremos para personalizar el contenido y con fines de mercadeo. No compartiremos su información con terceros fuera de nuestra organización, excepto con proveedores de servicios para propósitos de mercadeo y personalización.

A menos que usted nos indique lo contrario, podremos contactarle por correo electrónico, teléfono o correo postal para informarle sobre promociones, nuevos productos o servicios, o cambios a esta política.

Política de cookies

La ley permite almacenar cookies en su dispositivo si son estrictamente necesarias para el funcionamiento de este sitio web. Para todos los demás tipos de cookies requerimos su consentimiento. Usamos “cookies” en este sitio web. Una cookie es un fragmento de datos almacenado en el disco duro del visitante que ayuda a mejorar el acceso y reconocer visitas repetidas. Por ejemplo, al usar cookies para identificarle, no tendrá que iniciar sesión cada vez, ahorrando tiempo. También nos permiten rastrear intereses para mejorar la experiencia en el sitio.

Usamos cookies para personalizar contenido y anuncios, ofrecer funciones de redes sociales y analizar el tráfico. También compartimos información sobre su uso del sitio con nuestros contratistas de redes sociales, publicidad, comercio electrónico y analítica, quienes pueden combinarla con otros datos que les haya proporcionado o recopilado del uso de sus servicios.

Puede cambiar o retirar su consentimiento en cualquier momento desde la Declaración de Cookies en nuestro sitio web. Conozca más en la sección “¿Cuáles son mis derechos?”.

¿Terceros ven o acceden a la información obtenida por este sitio?

Compartiremos su información con proveedores de servicios únicamente conforme a esta política. Siempre que sea posible, solo se transmiten datos agregados o anonimizados.

Podemos divulgar información proporcionada por el usuario o recopilada automáticamente:

• Según lo requiera la ley (por ejemplo, para cumplir con una citación o proceso legal similar).
• Cuando creamos de buena fe que la divulgación es necesaria para proteger nuestros derechos, su seguridad o la de otros, investigar fraudes o responder a solicitudes gubernamentales.
• Con proveedores de servicios de confianza que actúan en nuestro nombre y se comprometen a cumplir las reglas de esta política, sin uso independiente de la información.
• En caso de fusión, adquisición o venta de activos, se le notificará por correo electrónico o aviso destacado en el sitio web sobre cambios de titularidad o uso de la información, así como las opciones disponibles.

¿Cuáles son mis derechos?

• Puede excluirse de futuras comunicaciones en cualquier momento.
• Puede excluirse directamente de cualquier promoción de mercadeo.
• Puede solicitar la eliminación de su información en cualquier momento. Eliminaremos dicha información dentro de un plazo no mayor de 30 días desde su solicitud.
• Puede cambiar o retirar su consentimiento desde la Declaración de Cookies en nuestro sitio web.

Puede enviar su solicitud contactándonos.
Indique su ID de consentimiento y la fecha al comunicarse sobre su consentimiento.
Su consentimiento aplica al dominio:
Su estado actual: Usar todas las selecciones.
ID de consentimiento:
Fecha de consentimiento:
La declaración de cookies fue actualizada el [fecha]  por Cookiebot

Solicitudes B2B (Business-to-Business)

Además de la información anterior, podemos recopilar datos personales y comerciales de clientes potenciales B2B que inicien el proceso de compra al por mayor a través de nuestro sitio. Habrá un formulario específico para este fin.

Información recopilada

• Datos de contacto: nombre, nombre de la empresa, teléfono, correo electrónico y dirección.
• Información de actividad comercial: si actualmente compra nuestros productos, la frecuencia de compra, los productos adquiridos o de interés, y sus ventas semanales estimadas.
• Documentos de verificación: Registro de Comerciante (Merchant Registration), para validar su estatus como cliente comercial.

Cómo usamos esta información

• Evaluar y procesar su solicitud de compra al por mayor.
• Verificar su estatus comercial y elegibilidad para programas B2B.
• Comprender sus necesidades de compra para adaptar nuestros productos y servicios.
• Contactarle sobre su consulta y proveerle la información solicitada o los próximos pasos del proceso.

Divulgación y retención

La información proporcionada en el formulario B2B no se venderá ni alquilará a terceros. Solo se compartirá con empleados y proveedores autorizados según sea necesario. Los documentos se almacenarán de forma segura y se retendrán únicamente mientras sea necesario para completar la verificación y mantener la relación comercial, conforme a obligaciones legales y de cumplimiento.

Derechos B2B

Al igual que con otra información personal recopilada bajo esta política, puede solicitar acceso, corrección o eliminación de sus datos en cualquier momento. Atenderemos dichas solicitudes dentro de los plazos establecidos en esta Política de Privacidad, sujeto a obligaciones legales o contractuales aplicables.

Sorteos y concursos

Para participar en sorteos, concursos o promociones en línea (“Promociones”), puede requerirse su registro y el suministro de información personal. Esta política aplica a las Promociones administradas por Vaquería Tres Monjitas, incluso en redes sociales. Su información se usará para propósitos de registro, administración y los fines indicados al momento de la inscripción.

En promociones conjuntas con terceros, su información podría divulgarse según los términos aplicables. Al participar, usted acepta las reglas oficiales, que pueden autorizar el uso de su nombre, voz o imagen en publicidad o mercadeo.

Children’s Online Privacy Protection Act (COPPA)

No solicitamos datos ni realizamos mercadeo dirigido a menores de 13 años. Si un padre o tutor se entera de que su hijo nos proporcionó información sin consentimiento, debe contactarnos; eliminaremos dichos datos en un tiempo razonable.

CAN-SPAM Act

La Ley CAN-SPAM es una normativa que establece las reglas para el correo electrónico comercial, fija requisitos para los mensajes comerciales, otorga a los destinatarios el derecho a solicitar que se deje de enviarles correos electrónicos y determina sanciones por incumplimientos.

Nos comprometemos a:

• No usar asuntos o direcciones engañosas.
• Identificar claramente el mensaje como publicidad.
• Incluir la dirección física de la empresa.
• Supervisar el cumplimiento de terceros que gestionen correos electrónicos.
• Atender solicitudes de baja de forma rápida.
• Permitir que los usuarios se den de baja mediante el enlace al final de cada correo.

General Data Protection Regulation (GDPR)

Cumplimos con el GDPR de la Unión Europea, que protege la información personal de ciudadanos de la UE.

California Consumer Privacy Act (CCPA)

Si usted es un consumidor según la CCPA, posee derechos adicionales sobre su información personal. No vendemos su información personal.

Seguridad

Implementamos medidas físicas, electrónicas y procedimentales para proteger la confidencialidad de la información. No obstante, ningún sistema de seguridad puede garantizar protección absoluta.

Almacenamiento y retención

Solo almacenamos información conforme a esta política y realizamos una depuración cada 24 meses de los datos que no son necesarios para los fines aquí establecidos.

Cambios

Esta política puede actualizarse periódicamente. Cualquier cambio será notificado mediante publicación en este sitio y/o por correo electrónico o mensaje de texto.

Consentimiento

Al utilizar este sitio web, usted consiente el procesamiento de su información conforme a esta política, incluyendo la recopilación, almacenamiento, uso y divulgación en los Estados Unidos, salvo disposición legal aplicable en contrario.

Contacto

• Dirección: Calle Manuel Camuñas #209, San Juan, Puerto Rico 00918.
• Teléfono: (787) 474-1818
• Correo electrónico: privacy@tresmonjitas.com